VITUS E-SOMMET 297 VR MOUNTAIN BIKE Medium Octane Red 2024

We want you to be 100% happy with your shopping experience and we will provide a refund on any item (unless otherwise stated below) within the UK. Please note, customers in Northern Ireland, may incur a returns fee.

Please return your item(s) unused and in original condition, as you received it, within 30-days from the date of purchase. Returns can take 3 to 5 days to process.

If you wish to exchange an item for any reason, please place a new order for the items that you want.Please notethat it is your responsibility to pay for the return postage costs, no postage costs are refundable. We cannot assume responsibility for returned items that are lost in the post. Your statutory rights are not affected.

• All Item(s) will be inspected upon return
• Item(s) can be tried on for sizing but not worn for activity - Please do not wear items next to the skin when trying on for hygiene reasons, shorts MUST be tried on with clean underwear
• Item(s) must be returned with all original packaging intact and tags attached. Item(s) returned with incomplete or damaged packaging or missing or unattached tags may be refused or subject to a restocking fee
• In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you
• Item(s) returned as unused/unworn, that have clearly been worn, washed or heat moulded will be refused
• Item(s) returned without a returns form fully completed could delay the process of your return
• All neoprene products (wetsuits etc.) are fully inspected prior to despatch. We cannot accept returns on wetsuits damaged in the process of trying on.
• Do not apply the returns label to the original packaging. Please use a box or parcel bag to package the itemrather than applying the label to the item's packaging
• We will not be able to return shoes that have been heat-moulded. Rmcycles cannot be held accountable for improper heat moulding
• For health and safety reasons face masks cannot be returned for an exchange or refund
• We reserve the right to refuse this free service on a case by case basis
• Please retain your proof of postage
• If you pay for a delivery service, we will not refund the delivery cost unless the item is faulty or the incorrect item has been sent to you
• In the case of partial returns, Rmcycles reserves the right to void any discounts and the customer will be liable to pay the full listed price advertised online
• We do not offer an exchange programme at this time, please place a new order

If you wish to exchange an item for any reason, please place a new order for the item(s) that you want.